10 Jan 2017

Reading time 2 min

Safety is part of our culture

MacGregor sees that delivering a safety culture as part of its organisation is both an employee commitment and a commercial advantage.

“Integrity, quality and safety are integral aspects of all MacGregor deliveries. These qualities have to be our differentiator,” says John Carnall, Senior Vice President of MacGregor Global Lifecycle Support. “To be relied upon as a trusted partner within the industry is a responsibility that we honour. You can order spare parts over the internet, but you do not know about the quality of those spares. Traceability and insisting on genuine original manufacturer spares is part of our integrity as a supplier.”

A naturally risky environment

“Our natural habitat is not exactly one you would call risk free,” he notes. “Our work on board vessels, in ports and offshore typically requires us to work at heights, with heavy and rotating equipment and we often deal with operations that require electrical isolation.

“We travel through many time zones to get to the job; we work alone in darkness at night, in blazing sun and through freezing winter storms. The demanding nature of our industry calls for a strong focus on safety.

It is ‘brave to be safe’

“In MacGregor it is not brave to take a risk. Our heroes are those taking the time to double-check if they are unsure about something, and make their decisions based on what is safe. It is ‘brave to be safe’; we accept no other way of working.

“We identify and mitigate risk as a part of our daily work, both in the office and in the field, and speak out if we have doubts or even stop a job if it is not safe. Safety is prioritised, even over production pressures when the workload is high and colleagues and customers need us to act quickly.”

As part of its commitment to a safety culture, MacGregor’s Global Lifecycle Support employees are encouraged to use its new ‘safety app’. Each month employees receive an SMS or e-mail asking them to open the app and look at the month’s safety information and learning modules.

“We know that it is brave to say no sometimes and we must dare to admit our mistakes. Only then can we learn. Only then can we do an even better job for our customers,” concludes Mr Carnall.